5.8 Ensure controls at the time of packing and arrival

Before sending the supplies:

• the sender has to make sure the packaging is strong enough for transportation and handling
• the sender and carrier (or representatives) have to be present during the loading
• for contracted transport, the sender has to carefully verify the identification of the carrier and registration of the vehicle
• the sender has to prepare all necessary documentation before the loading
• all this information has to be mentioned on the delivery note.

When receiving a consignment:

• check the documentation (delivery note, external order form or purchase order)
• check the quantity and quality (damaged goods, strange smell or aspect, torn parcels, etc.)
• notify the transporter of any discrepancy
• send appropriate receiving documents to the sender
• ensure proper records are kept of all transport operations
• keep clear and well-documented files on all ongoing transport operations and archives.