AMEND CONTENT

3. What to do: Critical actions for telecommunications and IT

Action Responsible Involved Approval Timing
  • Determine what telecoms and IT services are available in the country at the time of the emergency, both within the office and other local services.
 CO telecoms officer CO ERT Country Director Immediate
  • Ensure all assessment and emergency staff members have immediate communications using mobile phones.
 CO telecoms officer CO ERT Country Director Immediate
  • Ensure back-up satellite phones with car kits are available and operational.
 CO telecoms officer CO ERT Country Director During assessment
  • Ensure reliable internet services are available in the office and in the field. This may be by satellite phones or portable satellite terminals.
 CO telecoms officer CO ERT Country Director During assessment
  • Ensure the office electrical system is able to cope with increased demands.
 CO telecoms officer CO ERT Country Director Immediate
  • Ensure sufficient desks and IT/computing services are available for incoming staff.
 CO telecoms officer CO ERT Country Director During assessment
  • Determine needs for HF/VHF radio communications in the emergency location(s), including radio room(s).
 CO telecoms officer CO ERT Country Director After assessment
  • Evaluate the need for an expanded telephone service in the main office.
 CO telecoms officer CO ERT Country Director During assessment
  • Determine the needs for permanent satellite communications in the emergency location.
 CO telecoms officer CO ERT Country Director After assessment
  • Arrange training courses for all staff on new telecommunications and IT systems.
 CO telecoms officer CO ERT Country Director During or immediately after installation