4.6 Manager feedback

This is particularly helpful for staff to understand what good performance looks like. This is a vital and overlooked part of helping staff learn.

Advantages:

Happening anyway (hopefully!)

Can be right on time

Should be very specific and applied right away

Get a clear understanding of how they compare to the performance CARE wants

Can change things quickly

Disadvantages:

May not focus enough on learning – tendency to assume telling is enough

May tend towards criticism, which is unlikely to motivate people

May tend towards not addressing issues to preserve a relationship, which reduces learning

Difficult for learners – it may be hard for them to admit to weaknesses or seek help from a direct line manager