Assessment and Selection of Financial Service Providers

Operational Standards 

FSP options for delivering CVA are mapped, alongside the infrastructural and regulatory environment

Key Actions

1. Identify existing service providers (e-voucher providers, FSP and traders) considering local, national and global service providers options (including traders and mechanisms used to deliver social safety nets)
   • Mercy Corps The Delivery Guide
     • Activity 1 – Desk review
     • Activity 2 – Stakeholder matrix
2. Scope out the infrastructure environment in the operating context to understand what means are currently used to transfer cash
   • Mercy Corps The Delivery Guide
     • Activity 3 – Key informant interview guides
   • CARE Myanmar
     • FSP Mapping Dataset
3. Identify the regulatory considerations in the operating context to understand the effect on how beneficiaries can access cash (by consulting other humanitarian actors/ cash-working groups/ governement representatives)
   • USAID Nethope E-payment toolkit
     • Key questions for assessing relevant aspects of the regulatory environment in your country
4. Document the characteristics of potential CVAs: size; frequency of transfer; required speed of delivery; scale-up; population type, gender, age and implication for ID; population location (rural/urban); likely level of contextual risk; organisational risk
5. Account for women and men financial literacy, technology familiarity, access, control, safety and preferences
   • IFRC/ICRC Cash in Emergencies Toolkit
     • Community access to Financial Services template (English); (French); (Spanish); (Arabic)
   • For E-Vouchers: Mercy Corps E-Transfer Implementation Guide
     • Annex 4: User Capacity Survey