5. Programme Implementation
Once the details of program design are set, program implementation includes:
- Contracting payment agent;
- Targeting beneficiaries;
- Setting up beneficiary registration and identification systems;
- Distributing cash and vouchers;
- Coordinating with others.
Key Actions
- Contract the service provider (e-voucher, FSP or traders) and make sure they are aware and accept to sign CARE due diligence packate (PSEA policy, Code of conduct, humanitarian principes (onboarding sessions with the FSP regarding the CVA ecosystem is highly recommanded)
- CARE
- IFRC/IRCR Cash in Emergencies Toolkit
- For Vouchers: Contract Template
- Ensure the privacy and protection of personal data via data protection measures and considerations (Consider to constitute a data protection committee comprising relevant CARE departments from Communications (IT), Finance, M&E and the program team.)
- CALP Protecting Beneficiary Privacy
Operational Standards
Targeting criteria are based on programme objectives, and CVA-specific considerations have been included
Key actions
- Determine, on input from women and men, if CVA will be given to individuals, households or groups and who within the household should receive CVA, informed by the risk assessment . Establish a process for selecting/nominating the recipient following the gender analysis and protection assessments. Do not automatically assign the man “head of household”; instead, base the decision on the outcome of the gender and protection assessment, ensuring reduced risk of harm.
- IFRC/IRCR Cash in Emergencies Toolkit
- Review your targeting and eligibility criteria against protection-related concerns, especially if your programme intends that children will directly receive (and collect) CVA. Also consider gender or inclusion sensitivity.
- UHNCR Guide for Protection in Cash-based Interventions
- Select and validate targeting criteria for different groups of men and women. Ensure validation of recipients is done in a public and transparent manner, including all groups and, if relevant, with local authorities,
For SRHR programming : Consider validate targeting criteria with specific sub-groups (e.g. women of reproductive age, adolescents).- IFRC/IRCR Cash in Emergencies Toolkit
- Mercy Corps/ IRC/ WRC
- CARE
Operational Standards
Beneficiary registration and identification systems are appropriate to the delivery mechanism, and for the protection of personal data
Key Actions
- Set up beneficiary’ registration and identification systems, which cover data required by the service provider (e-voucher, provider, FSP, traders…). Base registration processes on input from women and men, applying accommodation as suggested by the communities
- IFRC/ICRC Cash in Emergencies Toolkit
- Collect only the minimum necessary data from women, girls, men and boys, specifically data required by the service provider (e-voucher provider, FSP, traders…). Where feasible and relevant, consider inclusion of baseline questions (related to access to services, gender and social norms, and other knowledge, attitudes, practices relevant to the theory of change or project goals) as part of the registration process.
- Apply and document measures sufficient for the protection of personal data
- CALP Protecting Beneficiary Privacy
- Seek inter-operability of digital identity data in parallel with signing data sharing agreement
Operational Standards
CVA-specific considerations are included in communication and accountability approaches
Key actions
- Identify CVA-specific risks and opportunities for accountability to affected populations (AAP)
- ERC Guide for Protection in Cash-based Interventions
- Set up accessible and functional accountability and feedback mechanisms that include CVA-specific considerations and that cut across modalities. Explore and develop opportunities for feedback and further engagement with participants throughout implementation
- IFRC/ICRC Cash in Emergencies Toolkit
- CARE
- Sensitize and create awareness of CARE CVA processes and resources and avaibility of SRHR services with all genders and their sub-groups among recipient communities
- When your programme includes intended gender outcomes, engage males in promoting gender equality
- Co-create with targeted communities, and local authorities when relevant, communication and engagement plans that promote gender equity and mitigate gender protection risks (including appropriate mechanisms for feedback and complaints)
- IFRC/ICRC Cash in Emergencies Toolkit
- Develop messages for target audience (entire module)
- Select communication options (English); (French); (Spanish); (Arabic)
- BCA plan template (English); (French); (Spanish); (Arabic)
- CARE
- IFRC/ICRC Cash in Emergencies Toolkit
For SRHR programming: Also integrate in the communication and engagement plans propositions/activities that promote SRHR, undertake reflectivedialogue sessions to transform gender and social norms that hinder access to SRHR, and mitigate gendered protection risks (including appropriate mechanisms for feedback and complaints).
Operational Standards
The CVA delivery process is effective and accessible to women and men.
Key Actions
- Set up and implement a cash delivery process with clearly delineated roles and responsibilities and mitigation measures informed by risk and protection assessments
- Make sure all the crisis affected groups (e.g. child headed households…) can access the chosen delivery mechanism all over the project life span
- Document the cash delivery process and ensure it is compliant with donor/agency financial procedures and standards set by the national CWGs
- IFRC/ICRC CiE Toolkit – Encashment Planning (entire module)
- Implement the audit and reporting requirements of each modality
- For E-Vouchers: Mercy Corps E-Transfer Implementation Guide
- For Cash for Work: IFRC/ICRC CiE Toolkit – CfW Box: Implementation (entire module)
- Roadmap (English); (French); (Spanish); (Arabic)
- CFW workplan template (English); (French); (Spanish); (Arabic)
- CFW supervisory structure template (English); (French); (Spanish); (Arabic)
- CFW coordinator JD template (English); (French); (Spanish); (Arabic)
- CFW area supervisor JD template (English); (French); (Spanish); (Arabic)
- CFW planning checklist (English); (French); (Spanish); (Arabic)
- Types of CFW projects (English); (French); (Spanish); (Arabic)
- CFW assistance agreement template (English); (French); (Spanish); (Arabic)
- CFW MoU Template (English); (French); (Spanish); (Arabic)
- CFW estimating tools cost template (English); (French); (Spanish); (Arabic)
- CFW tool tracking form template (English); (French); (Spanish); (Arabic)
- CFW tools receipt template (English); (French); (Spanish); (Arabic)
- CFW individual attendance sheet template (English); (French); (Spanish); (Arabic)
- CFW weekly attendance sheet template (English); (French); (Spanish); (Arabic)
- CFW payment requisition template (English); (French); (Spanish); (Arabic)
- CFW encashment sheet template (English); (French); (Spanish); (Arabic)
- CFW weekly payment summary template (English); (French); (Spanish); (Arabic)
- For Vouchers: IFRC/ICRC CiE Toolkit – Voucher’s Box: Implementation (entire module)
- Tips to design vouchers (English); (French); (Spanish); (Arabic)
- Contract template (English)
- Selection questionnaire (English)
- Trader assessment form (English)
- Value card requirements checklist (English)
- Vendors selection criteria (English)
- Voucher sensitization (English)
- Voucher distribution template (English)
- Voucher redemption template (English)
- Reconcile outgoing funds at organisation level with funds received by beneficiaries
- IFRC/ICRC CiE Toolkit – Reconciliation (entire module)
Operational Standards
CVA-specific considerations are included in programme closure
Key Actions
- Communicate about the end of the implementation with main stakeholders: beneficiaries and their communities, governement and CWGs and inform them about any potential future use of the payment instrument you have used for your programme
- Make sure you and any third party (e.g. the service provider e-voucher provider, FSP, traders…) in posession of beneficiary personal data is safely disposing the data